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Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Rob C
Friendly with no pressure to buy. Smart, bright unit allowing viewing can take place out of the wind & rain. Would recommend A1!

Susan R
Car was as described. Viewing, test drive and collection was arranged at our convenience. Nothing too much trouble. Would buy from here again.

Michal S
I purchased my car from A1 Vehicle Sales Ltd. Cars are very good condition, clean and professional service. If you looking for a car definitely go there.

Charlotte W
Great service :) spoke with A1 several times before I made my decision, always very helpful and pleasant! Buying a car during lockdown that you haven't seen or drove is very strange but I am really happy with it. Great service all the way through :)

Gareth J
A1 Vehicle sales and the salesman is very knowledgable about cars, honest and trustworthy, I had a happy transaction and his customer service even in this strange times we live in was second to none. I am sure i will visit to buy from him again.

Chloe H
Great service from a1 vehicles the services was quick, and very professional would highly Recommend!

Cian F
Was a really easy process from start to finish. I would highly recommend them to anyone !!

Graham S
Good honest salesman, straight forward and reliable.

Chloe S
Brilliant service from Bryan at A1 Vehicle Sales, very friendly and helpful chap who couldn't do enough for you. The showroom and cars were immaculate with lots of lovely cars on site. 10/10 would buy from here again. Thank you.

Victoria J
Great communication whilst arranging to view and whilst viewing the car. As I got the train I was offered a lift from the local train station and collected in "my car" and driven to the garage. I then drove the car to see how it felt. I was given relevant information and all questions were answered in a warm and friendly way.

Marion J
I purchased a car from Bryan for my son, I found Bryan to be very honest, his communication during purchase & collection was brilliant and we are delighted with our purchase. I would highly recommend to family and friends.

Adrian D
Absolutely delighted - Just purchased a stunning Fiat 500 from A1 Vehicle Sales, the sales guy was an absolute star from start to finish. It was important for us that our daughter felt comfortable spending her hard earnt pennies on her first car and the experience was nothing short of outstanding, putting her mind at rest. The sales guys honest and open approach was refreshing and his insurance advice invaluable. Really nice, honest car, great price and astounding customer service - couldn't ask more. Highly Recommended - 5*'s from us.

Kim C
Purchased Ford Fiesta from A1 Auto Sales The owner was extremely helpful from start to finish. Would definitely recommend

Keith J
The whole buying experience was relaxed and professional. Would definitely go back when ready to buy again. If you want a friendly and personal way to buy a car I would recommend Brian every time.

Mukesh C
The owner was a pleasure to deal with throughout the whole process. He was honest and professional and not pushy in any way whatsoever. Vehicles are A1!!! Thx again

Terri A
A real pleasure buying from A1. No pushy salesman - just honesty. Plenty of time to make up my mind without hassle. Very friendly and helpful, I really can't recommend them enough. I am very happy with my car, it was spotless and I have had no problems whatsoever.

Donna L
Recently purchased my car from A1 vehicles Aldridge from Brian. having been bitten before by motor traders I can honestly say that this company has been a credit and a pleasure to do business with. My car had got a few minor issues and having spoken to Brian and informed him my car was immediately booked in for repair at no cost to myself. A big massive thank you to Brian as no problem was to big for him to solve. A real credit to this company. So a big thanks would recommend this company to anyone so a big 5 star from me.

Keisha Jayd K
Both my partner and I purchased a car each from A1 Vehicles LTD and they are amazing throughout the whole process. We called last minute, an hour before he was due to close and he kindly allowed us to take our time, look around the cars and even test drive the car of our choice. He was very helpful, full of information and even allowed us to bring our dog, who he kindly got a bowl of water for. He is very approachable, with very reasonable prices and is always willing to go the extra mile to help the customers out! Couldn't recommend this man enough! Great business! I'll definitely be recommending him to friends and family! Thank you for helping us out with the cars! We love them!

Julie H
Excellent customer service. exceeded customer expectations and amazing prices. I'm thrilled with my car and would buy from here again without hesitation.

Nicloe B
This is possibly the best customer experience i have ever had. Very polite and helpful extremely impressed with how things were explained to me. Would definitely recomend to my friends and family.

Jeanette C
Really helpful and made me feel more like a friend rather than a customer

Richard L
Honest people who are true to their word. The world of second hand car dealers has a lot of unscrupulous members. A1 are definitely NOT members. I bought my daughters first car from Bryan. Their after sales service was superb and I would definitely use them again.

Charlotte C
A1 Vehicle Sales are very helpful, honest, and throrough from start to finish. As soon as I contacted them regarding wanting to view, they were very helpful, even calling on the day to ensure we didnt need help wth directions getting to them. I was very impressed with the pride taken in the cars, and they are very thorough taking care of everything with the purchse and also the part ex of my old vehicle. Selling your old car and buying a new is exciting but can also be stressful...they made it an enjyable experience.

Mark B
Communication from Brian was and has been 1st Class. As I had no trade in vehicle, he went the extra mile in picking my wife and I up from the train station when going to complete sale. I could go on and on but in the fewest words possible, when I'm in the market again, will deffo be giving Brian a call. Slight tyre problem with my car the day after in which Brian sorted in a very professional manner. No pressure sales etc. WELL DONE A1. Marky B

Jobe C
Friendly, no-pressure service. Made buying my first car a very enjoyable experience and the car is great! Wholeheartedly recommended.

Ashley J
Bryan at A1 vehicle sales is a nice, genuine guy who sells decent good value small cars. Easy to talk to - no pressure whatsoever. Very pleased with our buy!!

Stacy G
Absolutely thrilled with my new car. Experience from start to finish was first class. Bryan is so helpful & honest, so informative and very accommodating. I would recommend to anyone. You worry about going to a used car dealer but definitely don't have that worry with A1. My car is in lovely condition. Thanks Bryan will be returning to you in the future.

Randeep G
Brian gave us excellent customer service.

Gary E
I purchased a car from Bryan at A1 21st May for my daughters first car. So far we are very pleased with the purchase. I am located 2 hours away from A1 Vehicle sales but based on other reviews, a good value car and my initial conversation with Bryan I was prepared to travel. I found Bryan to be a good communicator, very responsive and answered all my questions and no sales pressure when I looked at the car. After my initial viewing I got the train back to collect the car and again Bryan was flexible on timings and collected me from the station. Refreshingly good customer service!

Emily L
Bought a car from A1 Vehicle Sales with no problems. Great service and managed to get finance even with a bad credit score. Car is great price for the year and amount of miles it has done and in great condition.

Pravin L
THE CUSTOMER SERVICE WAS EXCELLENT
VERY GOOD
Claire H
Overall a very pleasant experience buying from Bryan at A1 Vehicles. Friendly and honest and a great price for my daughters 1st car ! Thanks again Bryan

Judith S
As a young driver buying my first car I was apprehensive about the process. However, Bryan was really kind and down to earth. Very trust worthy and would definitely buy a car from there again!

Patrick M
Bryan was a great guy and very good to deal with. He didn't try to be pushy at all and left me to make my own mind up. The car is also great and a bargain for the condition and history of the vehicle. Would definitely purchase from A1 Vehicle Sales again.

Denise P
Very good sale. Pleased with purchase. Very welcoming, polite and happy to assist with any questions. Would recommend family and friends.

Tomas C
Excellent service. Bryan is a really genuine, down to earth guy. Had a small glow plug issue with the car I purchased, but Bryan sorted it quickly and with no cost to me whatsoever. Communicated with me in a brilliant manner. It's nice to see there's car dealers like this still around! Keep up the good work!

Andrew H
I bought a car from Bryan at A1 today. It was like buying from a friend. I've always been suspicious of some car dealers but this lovely, lovely bloke was a pleasure to deal with. If you are thinking of buying a car for yourself or family, look no further. Some of the big named dealerships rely on the product to get business. You just don't get the service at some of these places like you will with Bryan. It was an absolute pleasure to do business with someone like this kind and honourable bloke. I would 100% recommend him. Andy Hopkins from Leicester.

David W
I have during my adult life purchased many cars for myself and wife. Without question dealing with Brian of A1 Vehicle Sales has been the best experience that I have ever had when buying a car. I bought a 4 year old Smart Car. The courtesy and attention to detail provided by Brian made you feel as though you were buying a Rolls Royce. He manages to provide BIG Dealership service mingled with SMALL Dealership care and attention. We travelled around 120 miles to visit his business premises, to review the car and complete the paperwork. It was worth every mile. Prior to our visit Brian was happy to provide answers to all my questions (of which there were many) he was truthful with his answers and remained easy to talk to throughout. Would I recommend him to everyone I know? YES Would I buy another car from him? YES Would I recommend him to you? YES Call him now you wont regret it. He always returns your calls if you cant get through first time. Brian thank you again

Beverley J
Excellent. Not pushy like other car sales people. Gave us time to have a good look over the car. Took it for a test drive. Felt we could have easily walked away if we were unsure. Answered all our questions honestly and seemed a very genuine, helpful person.

Stuart G
Great experience very friendly would recommend made life so easy very helpfull

Rachel W
Right from the start Brian, the owner of A1 vehicle sales, was open and honest with every aspect of the sale.You have to be so careful nowadays when making a major purchase like a car but I felt reassured and confident that the car I was buying would be as good as if it had come from a main dealer. Would have no hesitation in using this dealer again.

Libby K
Very friendly and helpful service, sorted anything you needed doing on the car. Answered any questions and very reliable

Jonathan F
Cannot speak highly enough of A1 Vehicle sales and the car dealer in particular. They guided me through the process and advised on the best course of action for me. I was given a very fair price on my part exchange and an even fairer price on the car I purchased from them. The dealer was more than accomondating and even arranged my viewing early on a Sunday morning. Very pleased with the service and would 100% recommend.

Ajay D
Bryan of A1 car sales was very helpful throughout the whole process of buying this car. He was flexible with times when i had to rearrange a viewing/the pick up of my car, always picked up his phone or phoned back asap when unavailable and consequently delivered excellent customer service. He allowed us to test drive the corsa there and then, and seemed a genuine bloke who was well informed and knew his stuff. like other reviews have stated, he doesn't push or try and force the sale. Very laid back attitude, gives you all the information you need and lets you make an informed decision. Overall will certainly recommend a1, a stress free experience. 10/10 would buy from again.

Joanna C
Really helpful and understands what you are looking for in a car - would highly recommend

Sheila F
Excellent and painless experience. After explaining our requirements Brian recommended a car to us. We went over and viewed the car which clearly suited our needs. Brian was very helpful and professional in his dealings with us and even delivered the car to us. From our experience we would have no hesitation in recommending A1 motors.

Chris B
I recently visited A1 vehicle sales to purchase a new car with a part exchange. I spoke to the owner and he arranged to meet me at a convenient time for me. Upon arriving at A1 I felt instantly at ease with the owner and made me feel very welcome. All checks were carried out on vehicle I purchased and the owner was very welcoming of this check by my own mechanic. He allowed us to road test the vehicle and did not scrimp on details about the car whilst answering Any questions or concerns we had with ease. A more than fair agreement was made with the car sale and also the parts which he had ordered but not yet fitted were Included in the sale. A very high standard of knowledge and personal pride is apparent in the owner of A1 vehicle sales to not only ensure the cars are sold in the best possible condition but also the customers get the best possible deal he can offer. We could not be happier with our new car and the service we recieved. 10 out of 10 would recommend to anyone.

Mark B
Brilliant service, very satisfied with my purchase. Would highly recommend the services of A1 Vehicle Sales.

James B
Brian is a great guy who doesn't push for the sale like many dealers will do. Tells you straight up how it is. The cars are well looked after (clean and tidy) with full service history. There aren't any dodgy cars or anything like that. Just a really decent guy trying to help people when it comes to buying cars. Couldn't ask for anyone better. I would 100% recommend A1 Vehicle Sales to anyone who, like me, is looking for their first car, or even a second hand car in general. 100% positive feedback.

Dan K
So impressed with these guys. My knowledge of cars isn't the best but they were super helpful throughout and there was not of that annoying hard selling tactics that you can get with other car dealers. The whole process from booking the viewing/test drive to picking up the vehicle was quick and stress free. I trust these guys as a result and would definitely use them again. Thanks guys!!!

Rachel O
Having had my car written off just before Christmas I was desperately trying to find a decent car, and fell across A1 services . The service I received really was 5 star, I was so impressed, not only with my car ( it was immaculate in and out with a dent repaired) , and I thought the full tank of petrol in my new car was such a professional touch, as was sorting out the road tax at point of purchase. It was really was a hassle free experience, I cannot recommend A1 Services highly enough, and am thrilled with my new golf .

David T
Dealt with Brian at A1 after having a bad experience with a previous motor trader. Arranged a test drive all easy and no problems. He was pleasant non pushy and lets the car sell itself. Everything is explained with the transaction and he calls when he says he will and does everything to make it easy and pleasurable for his customers as buying a second hand car can be stressfull. Not at A1 this was so easy and straightforward and i would absolutely recommend Brian and A1 to anyone who is after a second hand car.

Nicola B
A genuinely great company to deal with! I bought a 207 from Bryan, and he is a very good and nice businessman. The antithesis of the corrupt salesmen whom we've all encountered, and sadly who are still out there, who knowingly try to sell you a rust bucket.

Karen S
Highly recommend this company and the owner . Bought first car for my daughter and nothing was too much trouble. The owner really went above and beyond. Very good range of vehicles available.

Sanda T
I had a very good experience buying from A1 Vehicle Sales.Me and my husband don't know much about cars and Bryan was a great guy and very good to deal with. We found him very truthful and honest Would definitely purchase from A1 Vehicle Sales again.

Adrian J
I bought a kia ceed from Bryan in October 2017. I wanted to wait a while before leaving a review, to be able to get to know the vehicle and make sure it was ok. I am very pleased to say that it has turned out to be exactly as described and a very reliable and pleasant car. Right from the outset Bryan was friendly, polite and honest. He gave me and my son plenty of time to fully consider the vehicle while still being availble to answer any questions we had. We test drove it and a deal was done, deposit paid and a fair part exchange price agreed. Even when a problem arose with my part exchange vehicle, prior to the purchase date, the matter was resolved very amicably. The kia is great (thanks Bryan). I would have absolutely no hesitation in buying from Bryan again and would recommend others to him. Kind regards, Adrian Jones

Gill L
Cannot rate this company highly enough. People buy people and they were friendly, helpful, and with a wealth of useful advice. A very pleasant and professional experience from start to finish. After a bad experience elsewhere our minds were soon put at rest. Especially as this was the purchase of our daughter's first car. Pre-inspection, service, mot, warranty, nothing was firgotten and the car was immaculate. Will definitely buy future cars from A1 vehicle sales - as their name says it all. They are definitely A1
Elaine W
I found the car I wanted at BY FAR the best price on Autotrader but it was a 3 hour drive away to get to A1. Not knowing what to do I rang Bryan and he was just instantly easy to talk to, honest and helpful. He told me every little detail about the car over the phone, sent the photos to my phone and let me hold the car with a small deposit until I could get there. He had the car ready to go, picked me up from the nearest train station, sorted out all my tax and insurance with me in the office (with a lovely cup of tea too!) and I drove my dream car away that same day. I was so excited I left the car manual and service history in the office (doh!). But Bryan being the gent that he is, posted it all 'signed delivery' the very next day - no problem! Buying a car is stressful and scary but A1 is one of those rare car sales places that you can actually trust - I highly recommend them. For the peace of mind it was definitely worth the 3 hour drive! - Thank you A1!

Robert F
A used car dealer who is doing it right. Cars prepared to a high standard. Friendly, knowledgeable guy, no pressure sales. Very happy with my purchase and would definitely recommend to anyone in the West Midlands and beyond.

ann w
Bryan is very helpful honest car dealer highly recommended and if I need a car in the future I would be more than to go back